Returns & Exchanges

At Oxford Homeware, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange any unused item in its original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and reason for return to receive a Return Authorization Number.

• 2.
  Prepare the Package

  Place the items securely in their original packaging, ensuring all tags and labels are intact to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided return shipping label to your package and drop it off at your nearest authorized courier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method or dispatch your exchange within 5-7 business days.